A hotel waiting list: no request is lost when you are full
In August every cancellation is a room that can be sold again — as long as someone remembers who asked for it. The StaySync waiting list remembers for you and tells you the moment a room frees up.
A request recorded in seconds
When there is no room, the front desk records the name, email, dates, guests and room type. The request stays open until there is a solution or the dates have passed.
- Every request in one list, with dates and guests
- A returning guest? The entry is written on the guest profile too
- From desktop, tablet or phone
An alert the moment a room frees up
StaySync checks availability for every open request by itself. When a cancellation or a change frees a room for the guest's dates — or when it fits with a room change in the middle of the stay — the front desk is alerted in the app's bell and on Telegram.
The email goes out by itself
The guest receives an email in their language saying a room is available, with your hotel's own text. If an email cannot be sent, the front desk sees it and can call instead.
- Resell cancelled rooms without lost nights
- The guest feels the hotel remembered them
- No notes on scraps of paper at the desk
Frequently asked questions
Does it hold the room for the guest?
No. The waiting list alerts — the booking is made when the guest replies, so no room stays blocked without a decision.
Does the front desk have to run the check?
No. The availability check runs automatically every 10 minutes, for every open request.
See also
Shall we look at it for your hotel?
Write to us and we will arrange a short walkthrough with your own rooms and channels.