Self check-in on the front-desk tablet: guests check themselves in within a minute
At peak hours the front desk cannot keep up. With StaySync a plain tablet next to the desk becomes a self check-in point: the guest finds the booking, fills in what is missing, signs and checks in alone — the desk just hands over the key.
The guest finds the booking alone
No booking number and no arrival date are needed: the tablet searches the bookings arriving today. The guest picks one of three ways:
- Booking QR — shows the camera the code from the pre-arrival e-mail or the guest portal. The fastest way.
- Passport or ID card — the camera reads the name from the document and finds the booking. Nothing to type.
- Manually — types the surname and the departure date.
- If the booking is not found or needs help (another arrival day, a group, a room still being prepared), the tablet sends the guest to the desk. After three misses it suggests the desk, but the guest may try again.
Details, GDPR and signature in the same minute
The guest adds e-mail and mobile if missing, document number and nationality (already filled in after a scan), accepts the terms and signs with a finger. The signature goes on the registration card — and on a multi-room booking, on each room's card.
- The document image never leaves the tablet — it is read on the device
- A read counts only when the document's own check digits agree
- Five languages: Greek, English, German, Czech, Polish
Check-in, room number and an alert for the desk
Once the guest signs, the check-in runs by itself with the same checks as the desk's button. The guest sees the room number and gets it by e-mail too; they show the e-mail at the desk and collect the key card or key. The desk sees it at once under the «Self check-in» bell.
- The desk chooses which tablet is the self check-in point, with one click
- The same rules as a desk check-in — nothing is bypassed
- If something does not complete, the bell says so: «signed — finish the check-in»
Frequently asked questions
Do I need a special kiosk?
No. Any tablet with a camera and a browser will do. You pair it once with a six-digit code from Arrivals.
What about Booking.com or tour-operator bookings without an e-mail?
The guest uses the document scan or the surname. The QR reaches guests whose e-mail we have — and the e-mail they give on the tablet is saved to the booking.
Is a photo of the passport stored?
No. The camera reads the MRZ zone on the tablet; only the details the check-in needs reach the system.
See also
Shall we look at it for your hotel?
Write to us and we will arrange a short walkthrough with your own rooms and channels.